Helpful Tips
Where is my file
where is my file, can't locate my file, file location, find my recording, where are my exports This guide offers essential insights into effectively managing your podcast files within PodUp. It covers everything from accessing the File Manager to ...
Cover art not showing
cover art not showing, podcast image missing, artwork not displaying, thumbnail not updating Easily publish your blog with clear steps and tips for a smooth experience 1. Navigate to https://app.podup.com/home 2. Click "Create" 3. Select "Blogs" 4. ...
Not on Apple Podcasts
not on apple podcasts, missing from apple podcasts, apple podcasts submission, itunes not showing By following this guide, you can troubleshoot and resolve issues preventing your podcast from being listed on Apple Podcasts. 1. A podcast may not show ...
Timeline lag / slow
editor is slow, timeline lagging, video editor laggy, editing is sluggish, playback stutters By following this guide, you can easily create a new project in PodUp Editor and begin your video editing workflow smoothly and efficiently. 1. Navigate to ...
Background noise
background noise, noisy recording, remove background noise, noise cancellation, audio has static Easily remove unwanted noise in PodUp to boost your audio’s clarity and quality 1. Navigate to https://app.podup.com/home 2. Click "Record" 3. Select ...
Upload / processing time
upload taking long, processing stuck, how long does upload take, video stuck processing, slow upload By following this guide, users can troubleshoot recording delays on PodUp and optimize playback by understanding and addressing factors like internet ...
Domain error
domain error, custom domain not working, domain won't connect, DNS issue, website domain broken This guide offers a step-by-step approach to linking your custom domain on PodUp, making it easy to set up your podcast website. It simplifies the process ...
Syndication / distribute
distribute my podcast, syndicate episodes, publish everywhere, distribution channels, where can I publish This guide shows you how to connect your podcast and social media to PodUp to boost your reach. It walks through each step—from adding your ...
Confusing workflow
confusing workflow, don't know where to start, unclear steps, workflow doesn't make sense, navigation confusing This guide gives you clear steps to record and manage a podcast studio. It covers setup, adding guests, recording, and editing. With this ...
Podcast not on Spotify
not on spotify, podcast missing from spotify, spotify not showing episode, spotify publishing failed, submit to spotify This guide shows you how to connect your podcast to Spotify step by step. It’s simple, beginner-friendly, and ensures you don’t ...
Not intuitive / hard to use
hard to use, confusing interface, not user friendly, too complicated, don't understand how to use this This guide gives you clear steps to record and manage a podcast studio. It covers setup, adding guests, recording, and editing. With this ...
Refund request
refund, get my money back, want a refund, cancel and refund, refund policy, how to request refund
Still being charged
Still being charged, why am I charged, unexpected charge, charged after canceling, billing issue, duplicate charge, wrong amount charged.
What is contained in the create package?
This guide provides a comprehensive overview of the Create package, detailing its extensive features designed for podcasters, including a Podcast Launch Course, storage, editing tools, and AI capabilities. It highlights the benefits of easy episode ...
What is contained in the monetize package?
This guide provides a comprehensive overview of the Monetize package, highlighting its extensive features designed to enhance podcasting and content creation. With offerings such as unlimited episode creation, advanced analytics, AI tools for editing ...
What is contained in the grow package?
The Grow package offers a comprehensive suite of tools for podcasters, including a Podcast Launch Course, extensive storage, and advanced analytics. Users benefit from AI features such as audio enhancement and video compression, as well as support ...
I am new. Where do I start?
This guide helps beginners launch and manage a podcast on PodUp using easy-to-use tools for setup, creation, and distribution. 1. Navigate to https://app.podup.com/home 2. Click "Start" 3. Podcast Setup: PodUp’s Setup tools walk you through ...
What image size is the best for thumbnails, social clips, etc?
By following this guide, you can use optimal image sizes for thumbnails and social media clips to ensure high-quality, visually appealing content across all platforms. 1. The best image size for thumbnails and social media clips depends heavily on ...
Where should I use optimized photos?
Optimized photos make everything work better - both for your visitors and for search engines. They help your site load faster, rank better, and look more polished—without sacrificing quality. 1. Optimized images can be used on your website 2. ...
How do I unsubscribe from PodUp's emails?
By following this guide, you can quickly unsubscribe from PodUp emails to manage your inbox and reduce unwanted communications. 1. Open any PodUp newsletter email in your inbox 2. Locate the “unsubscribe” link 3. Click on the "Unsubscribe"
Does PodUp have social channels?
By following this guide, you can connect with PodUp’s social media accounts to stay informed on podcasting tips, updates, and community interactions. 1. PodUp actively maintains social channels for both its platform and podcasting brand. Below are ...
How do I get support?
Use this guide to quickly access PodUp support and resolve issues 1. Navigate to https://app.podup.com/home 2. In the bottom-right corner of the “Dashboard,” click the chat bubble to access support 3. The chat box will appear 4. Enter your message ...
What Does My Guest Get When I Invite Them to Join My Studio?
By following this guide, you can help guests understand what to expect in your recording studio and enhance their experience. 1. The guest will receive an invitation at their email address with the studio link.
What Image Dimensions are Important For My Website?
By following this guide, you can optimize image dimensions on PodUp to ensure a professional, distortion-free look across devices. 1. For the PodUp web builder, the recommended image dimensions are: 2. - Podcast Cover: Square image between 1800 x ...
How to Speed Up My Website's Loading Time
By following this guide, you can improve your website’s loading speed through optimization techniques for better UX and SEO. 1. To speed up a website built with PodUp website builder, here are some effective strategies: 2. Optimize images by reducing ...
What is the Difference between the Episode Manager Module and Blog/Video/Podcast modules?
By following this guide, users can optimize their content management strategies and streamline publishing workflows across multiple formats. 1. In short - Episode Module is the central hub for all the content. Blog/Video/Podcast modules are for all ...
What is the difference between the packages?
1. PodUp.com Packages: Key Differences PodUp offers a range of tiered packages designed for different podcasting needs, from beginners to professionals and agency clients. 2. ## Key Package Differences Create: Adds advanced analytics, more exports, ...
What do the Different Tone/Brand Voices Mean
This guide explains different tone and brand voice styles—like formal, friendly, or fearful—so you can choose the right one for your content. Use it to make your newsletters and messages more engaging and effective. 1. Formal: Uses professional ...
How To Format Text and Adding Links in PodUp Text Boxes (Detailed)
This guide provides essential tips for effectively writing text, helping users enhance their copy with various formatting options, links, and multimedia elements. By mastering text styling, table creation, and embedding features, readers can ...