This guide offers a straightforward approach to managing site comments on PodUp, empowering you to maintain a positive online environment. It outlines essential steps for approving, unapproving, or deleting comments, as well as editing user input for clarity and accuracy. By following these instructions, users can effectively enhance their website's interaction and ensure that it reflects their desired tone and standards. Accessing and managing comments has never been easier or more efficient.
1. Navigate to https://app.podup.com/home
2. Click "Grow"
3. Click "My Site Comments"
4. You will find all the comments on your website listed here
5. Click "Action" to get a dropdown list. Select the option that you want to keep
Click "Apply" to Approve, Unapprove or Delete
6. You can filter your comments by clicking the "Select Status"
A dropdown list will appear where you can select 1 of 2 options to filter your search
7. Click "Edit" on an individual comment to open a new window where you can edit the comments and save them
8. "Edit Comments" window will let you edit the comments made by the users
You can edit the typing errors made by the user and even change the status of the comments
Click "Save" or "Cancel"
9. Click the back arrow to return to "My Site Comments" homepage
10. Click the 3 dots icon to view more actions
11. Click "Approve" to change the comment from "Unapproved" to "Approved"
12. A confirmation will appear asking you to approve the change
13. Click "Approve" to change the comment from "Unapproved" to "Approved"
14. Click "Show replies"
15. It will open you to a page where you can access the replies to the selected comment, where you can then search for approved and unapproved replies
16. The 3 dots icon will allow you to access the following actions
17. Click the back arrow to return to the main page
18. Click the 3 dots icon.
19. Click "Reply" to directly reply to the comments
20. A pop-up will appear allowing you to add your comment by clicking the "Comment" field then selecting "Submit" to save or "Close" to cancel
21. Click the 3 dots icon
22. Click "Delete" to permanently delete the comment
23. A pop-up will appear asking for confirmation that you wish to delete the comment